Terms of Service

By accessing or using Klasstack (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you are registering on behalf of a school or organisation, you represent that you have authority to bind that entity.

1. The service

Klasstack provides a cloud-based school management platform including student administration, fee collection, academic records, attendance tracking, and parent communication tools. The specific features available depend on your subscription plan.

2. Accounts

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@klasstack.com if you suspect unauthorised access.

3. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Upload malicious code, spam, or content that violates third-party rights.
• Attempt to gain unauthorised access to other accounts or Klasstack systems.
• Resell or sublicense access to the Service without written permission.
• Scrape, reverse-engineer, or systematically download Service data.

4. Your data

You retain full ownership of all data you input into Klasstack (student records, fees, academic data, etc.). You grant Klasstack a limited licence to process this data solely to provide the Service. See our Privacy Policy for details on data handling.

5. Fees and payment

Free plan usage is unlimited subject to student-count limits. Paid plans are billed monthly in advance. All fees are in Nigerian Naira (NGN) and are non-refundable except as required by law. We reserve the right to update pricing with 30 days' notice.

6. Service availability

We target 99.9% monthly uptime for paid plans (excluding scheduled maintenance). Klasstack is not liable for downtime caused by third-party infrastructure failures, force majeure events, or actions outside our reasonable control.

7. Intellectual property

Klasstack and its licensors own all intellectual property rights in the Service, including software, design, and trademarks. These Terms do not grant you any right to use the Klasstack name, logo, or branding without prior written consent.

8. Termination

Either party may terminate the subscription at any time. Upon termination you retain the right to export your data for 90 days. We may suspend or terminate accounts that violate these Terms without prior notice.

9. Limitation of liability

To the maximum extent permitted by Nigerian law, Klasstack's total liability for any claim arising from these Terms is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved by arbitration in Lagos under the Arbitration and Mediation Act 2023.

11. Changes

We may update these Terms with 30 days' notice by email to the account administrator. Continued use after the effective date constitutes acceptance.

12. Contact

Questions? Email hello@klasstack.com or write to Klasstack Technologies Ltd, Lagos, Nigeria.